Refeyn is revolutionizing biomolecular analysis through precision single-particle measurement technology. Founded at the University of Oxford in 2018, this biotech innovator has developed groundbreaking mass photometry solutions that are transforming how researchers visualize and quantify molecular interactions.
Industry: Biotech
Headquarters: United Kingdom, United States
Operations: Global
GoGlobal Support: Belgium, China, Finland, France, Germany, Japan, Netherlands, Singapore, Spain, Sweden
Employees: ~170
A Platform for Precision—Backed by Practicality
With over 170 employees globally and headquarters in both the UK and US, Refeyn’s rapid ascent has been driven by breakthrough molecular innovation, accelerated R&D cycles and strategic market expansion. But to scale business operations in new markets, science alone isn’t enough. International payroll, compliance and employment challenges can slow even the fastest-growing companies.
That’s where GoGlobal came in.
When Jessica Simone joined Refeyn in 2022 as HR Operations Manager, the company was already engaged with GoGlobal as its Employer of Record (EOR) provider. The model allowed Refeyn to hire talent in Belgium, Singapore, Spain, China and France—countries where they didn’t have a legal entity. This cross-border hiring solution was instrumental to their growth trajectory.
“I was new to the EOR model, but the GoGlobal team made it feel seamless,” Jessica explains. “The responsiveness, level of expertise and clarity with which they explained everything made a huge difference.”
As Refeyn’s needs grew and evolved, so did the partnership. Frustrated by constant staff turnover and compliance gaps with another vendor, Refeyn made a strategic move: transitioning payroll, payments, accounting and tax services in five more countries—Netherlands, Japan, Finland, Germany and Sweden—to GoGlobal’s comprehensive Business & Corporate Services (BCS) offering.
Errors, Fixed. Trust, Earned.
What began as a tactical shift quickly proved to be a transformative competitive advantage.
During the BCS transition, GoGlobal identified legacy issues from the prior provider—issues that had resulted in compliance penalties and costly interest accruals. Instead of passing the buck, the team got to work.
“GoGlobal didn’t just flag the problems,” Jessica says. “They solved them—quickly. We saved time, money and a whole lot of stress. That was our ‘aha’ moment. GoGlobal had our full trust and confidence from then on.”
But it wasn’t just about putting out fires. It was about raising the bar.
Despite the information not being in the format originally requested, GoGlobal analyzed the data and adjusted the onboarding process accordingly. They translated everything into a clear, compliant framework. The result? A smooth payroll rollout—without a single employee question about their first paycheck.
One Size Never Fits All
From tailored country-specific advice to creative employment solutions like France’s unique portage salarial model, GoGlobal works alongside Refeyn to implement compliant frameworks aligned with their expansion objectives and scalable pathways.
“GoGlobal’s team doesn’t offer cookie-cutter solutions,” Jessica notes. “They take the time to understand what we really need. Then they make it happen.”
That personalized, consultative approach matters—especially in biotech, where precision is a priority and regulatory missteps can carry real consequences.
“Refeyn is growing fast— and our partnership with GoGlobal is helping set the pace. From day one, their team stepped in with tailored solutions, untangled our legacy issues and brought clarity where there was confusion. They’re more than a vendor. They’re a trusted co-pilot on our global journey.”—Jessica Simone, HR Operations Manager, Refeyn
Global Expansion, Handled With Care
GoGlobal continues to support Refeyn with both EOR and BCS services, streamlining operations not just for HR but also the finance team — delivering enterprise-wide operational efficiency.
Whether it’s managing payroll in Japan or advising on a future entity setup in France, the relationship runs on trust, agile responsiveness and technical know-how.
With local experts in every region, GoGlobal doesn’t just check compliance boxes—we help clear the path. We solve problems before they surface, mitigate risks and build tailored strategies that scale with you.
The right partner doesn’t just help you grow — they grow with you, every step of the way.
“At GoGlobal, we do more than just manage accounts. We build close, collaborative relationships. We’ve closely supported and partnered Refeyn from the start — offering tailored guidance and helping them make confident, informed decisions as they scale. From navigating commercial challenges to tackling compliance complexities, it’s rewarding to see their growth firsthand.”—Leah Thomas, Senior Manager, Account Management (EMEA), GoGlobal
Ready to expand globally? Let’s talk about how GoGlobal can help you scale with ease and impact.
