Venus Medtech is a publicly listed medical device company (HKEX: 2500.HK) specializing in structural heart and cardiovascular innovation. Headquartered in China, the company employs approximately 1,000 people and operates across Europe, Asia Pacific, the Middle East and Latin America.
Industry: Medical Devices / Cardiovascular Technology
Year Founded: 2009
Employees: ~1,000
Headquarters: China
GoGlobal Support: Europe (Austria, Belgium, France, Germany, Netherlands, Portugal); Asia Pacific (Singapore, Thailand, Vietnam); Middle East (Saudi Arabia, Israel); Latin America (Brazil)
Project Focus: Multi-country payroll transition and vendor consolidation; resolving statutory compliance gaps; improving operational efficiency across 12 countries
Solutions: Employer of Record (EOR); Non-Resident Payroll (NRP); Global Payroll; Global Payments
The Challenge: Fragmented Vendors, Rising Complexity
Venus Medtech, a leading developer of cardiovascular and renal denervation devices, is expanding rapidly across Asia Pacific, Europe, Latin America and the Middle East.
Growth brought complexity, with payroll and statutory compliance spread across multiple vendors.
Robin Xie, Overseas HRBP, was managing operations in 12 countries while juggling inconsistent reporting, late statutory payments and slow, ineffective vendor responses. Claire Cao, HRBP Manager, provided critical strategic guidance throughout the process. They worked with GoGlobal to navigate these international workforce and payroll challenges.
“We had several vendors, no Chinese-speaking account managers and constant delays,” says Robin. “This slowed problem-solving and impacted both employees and business development.”
The fragmented vendor setup created inefficiencies, compliance gaps and operational blind spots. Hidden risks could escalate if left unaddressed.
“Managing five countries at once meant five sets of rules, documents and expectations,” says Mireille Chen, Manager, Portfolio Management, GoGlobal, who helped support Venus Medtech. “My role was to bring order to that complexity, so the client never felt the chaos behind the scenes.”
The Turning Point: Consolidation and Local Expertise
Venus Medtech partnered with GoGlobal to consolidate and standardize multi-country payroll operations across 12 markets.
Rather than managing separate vendors, processes and reporting structures, the organization transitioned to a single, integrated framework supported by Employer of Record (EOR), Non-Resident Payroll (NRP), Global Payroll and Global Payments solutions.
GoGlobal provided:
- Clear Process Management: Structured checklists, coordinated timelines and proactive follow-ups kept the transition on track.
- Legacy Issue Review: Historical payroll data from prior vendors was audited and validated to identify discrepancies and prevent future surprises.
- Centralized Infrastructure: BlueOcean by GoGlobal integrated payroll reports, payslips and documentation into one secure, user-friendly system, increasing visibility across jurisdictions.
- Integrated Global Payments: Statutory remittances and employee payments were aligned with Venus Medtech’s internal finance schedules to ensure accuracy, timeliness and compliance.
- Dedicated Coverage: Two account managers across China and Europe provided extended support coverage, ensuring continuity across time zones.
“Every country had its own processes, forms and local requirements,” says Mireille. “By creating a single, structured roadmap, we helped the client move from uncertainty to complete clarity.”
That clarity did more than streamline operations. It exposed risks that might otherwise have gone unnoticed.
Spotting the Storm: Hidden Risks Come to Light
As the transition progressed, the value of structured oversight became even more apparent.
“In payroll transformation, speed matters. But clarity, compliance and care are what build lasting trust,” explains Mireille Chen, Manager, Portfolio Management at GoGlobal, who helped support Venus Medtech.
During the transition, GoGlobal surfaced an overlooked legacy error in France: unpaid social security contributions totaling over EUR 90,000, creating significant compliance exposure.
Instead of alarm, the focus was pragmatic:
- GoGlobal analyzed the situation and engaged with French authorities. A strategic first payment was advised to demonstrate good faith.
- This transparent, proactive approach allowed Venus Medtech to gain time for internal approvals and plan debt resolution.
- When the business later needed a social security certificate, GoGlobal secured it. Operations continued without disruption.
“GoGlobal guided us through what could have been a complex situation,” says Robin. “Their support kept our operations smooth and decision-making clear.”
The Results: Operational Confidence and Efficiency
The engagement delivered measurable improvements:
- Integrated Vendor Management: 12 countries now managed under a single, responsive partner
- Proactive Risk Mitigation: Policy updates and early alerts prevent compliance gaps
- Enhanced Decision-Making: Clear reporting enables faster, informed internal approvals
- Improved Employee Experience: Reliable payroll processes restored confidence and satisfaction
- Operational Efficiency: Centralized documentation and dedicated account managers save time and reduce errors
“GoGlobal keeps us updated on policy changes and required actions,” Robin confirms. “Managing global HR work is now straightforward.”
Strategic Impact: Ready for Growth
Venus Medtech now has a foundation for confident, scalable global expansion:
- Compliance-First Approach: Hidden compliance issues are identified and resolved proactively
- Operational Consolidation: One partner replaces multiple, inconsistent vendors
- Cultural Alignment: Chinese-speaking account managers bridge language and regulatory gaps
- Scalability: An integrated payroll and payment infrastructure supports future expansion into new markets
Looking ahead, Robin sees long-term flexibility in GoGlobal’s broader global capabilities.
“GoGlobal can support any new country we explore,” Robin says. “From BCS to EOR to independent contractors, they handle it all.”
“At the heart of every transition is a client trying to do the right thing. Our job is to guide them, simplify the path and make sure nothing falls through the cracks.”
Mireille Chen
Manager, Portfolio Management | GoGlobal
Ready to transform your global payroll operations? Let’s talk about how GoGlobal can consolidate your vendors, uncover hidden risks and build a compliant, scalable infrastructure for your international workforce.
